MANUAL is a fast growing Healthtech scale-up, aiming to be the healthcare provider that millions of people trust as their partner to a long and healthy life. Our platform allows users to quickly and safely diagnose possible conditions, get treatment and support them afterwards to live a higher quality life. To do this we are building an all in one healthcare platform which brings together world leading medical expertise and technical excellence.

We are looking for a QA Engineer to contribute to our mission of improving patients' health and their lives.To us, it’s more than just strong technical fundamentals.

Who you are

• You’re an experienced Quality Engineer with at least 5 years of experience in startups or scale-ups, passionate about great user experience as well as enabling the engineering teams to ship at speed with confidence.
• You enjoy partnering with engineers, product managers, and designers to ensure quality is part of every stage of the development lifecycle.
• You are excited about automating all aspects related to quality, and you are comfortable leveraging AI-based tools that can speed up your work.
• You're based in Sofia (BG).

What you will do

Build and scale quality automation systems

• Design, implement, and evolve scalable automation frameworks for web/mobile apps and services/APIs, using tools like Playwright and Appium.
• Design and run performance and load tests using tools like k6 to proactively identify bottlenecks and regressions.
• Integrate AI-driven workflows & tools to accelerate test authoring, improve coverage, speed up failure analysis and reduce maintenance
• Collaborate with engineering teams to embed testability and observability into application and service design.

Champion quality at every stage of the SDLC

• Partner with cross-functional teams to ensure clear acceptance criteria, define complex test scenarios and identify edge cases.
• Monitor, triage, and track regressions and bugs, ensuring a data-driven approach to improving quality
• Integrate automated tests into our CI/CD pipelines in collaboration with DevOps engineers
• Act as a quality champion for product and engineering teams, sharing knowledge, surfacing quality risks, and influencing best practices

What we’re looking for

• At least 5 years of experience in test automation for backend/web/mobile, ideally in a product-led startup or scale-up environment
• Proven ability to build and maintain stable, reliable automation frameworks using Playwright (web) and Appium (mobile)
• Experience with performance testing, test environments, and test data management
• Understanding of CI/CD, with experience integrating tests into deployment pipelines
• Hands-on experience with programming and/or scripting for building internal tools for triaging, reporting or test case management
• Ability to own the quality of features end-to-end — prioritizing test efforts based on user impact and product risk
• Strong collaboration and communication skills — clear, concise, and able to influence cross-functional teams in a fast-paced environment

Bonus if you have

• Built custom test tooling to improve QA velocity or insights
• Experience with AI-based QA tools (e.g., Testim, Mabl, Diffblue, or custom GPT-based workflows)
• Knowledge of accessibility, security, or usability testing best practices
• A background in Computer Science, Engineering, or a related field

Our recruitment process

• Talent intro call: a call with our talent team to provide an overview of Manual
• Team fit interview: you'll meet with one of our tech leaders
• Tech interview: you'll meet with tech team and explore your technical experience
• 2 Interviews with members of the executive team
• Offer